Privacy & Security

Privacy and security is very improtant to ensure that every customer can buy with confidence, safe in the knowledge that your details are properly protected.  Park Lane does not share information with third party organisations and does not retain personal financial information on our servers or in our records.

Payment is handled by Sagepay, recognised as one of the most user firendly and efficient payment gateways providing services to internet businesses, and we welcome any feedback on the service they provide, as well as the overall shopping experience at Park Lane.

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).  We collect information about you for 2 reasons: first, to process your order and second, to provide you with the best possible service.

The type of information we will collect about you is transactional based and includes: your name, your address, your phone number, your email address and contact details, your credit/debit card details, as well as the contact details of any third party recipient.

We will never collect sensitive information about you without your explicit consent.   The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law and the Which? Web Trader Code.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.