Park Lane - What We Do
We source great products
Park Lane Champagne is a specialist importer of personalised champagne. This is high quality champagne from independent producers in France, and we supply this to customers under their own brands.
We source excellent quality champagne (and other liquor products) from great producers with whom we have established and reliable relationships. There is much information about our producers in the Our Key Producers page.
Focusing on champagne, we ship the champagnes we sell direct from the producers' cellars to our premises in the UK. The producers carefully package this with appropriate labels containing all the necessary mentions required by EU law. There is always a full tasting description about each product you can buy, together with background information about bottle age, grape varieties, production methods, etc. on the relevant page.
We regularly visit our producers and keep abreast of all their developments, as well as ensuring that their quality is consistent and great. Close relations are important so that we remain an important customer to each producer, and they are comfortable with how and to who we sell their products.
We import directly and manage our own UK stock
By maintaining close relations with all producers, Park Lane Champagne regularly imports products from the different suppliers. Aside from stock which comes in from overseas - primarily France, Italy, Spain and Hungary - Park Lane Champagne is also an authorised and approved buyer of "brand" champagnes from Laurent Perrier UK, Bollinger UK (Bollinger and Ayala champagnes), Lanson UK (Lanson, Tsarine, Chanoine, and Rothschild champagnes) and Moet Hennessy UK (Krug, Dom Perignon, Moet et Chandon, Veuve Clicquot, Ruinart and Mercier champagnes).
This is very important to you as a buyer because you know that:
- All products we sell are stocked by us and available for next day delivery in the UK
- All our products are official stock destined for the UK market by the originating producer, as opposed to bought on the grey or reseller markets
- You consistently get the best products and in the best condition
Our storage facilities operate on a dedicated stock rotation basis with careful control and these are managed daily. Reordering of both overseas and UK stock is managed according to anticipated demand forecast over the various years of our trading.
We produce high quality labels
As a specialist in personalised champagne, personalised wine, personalised whisky and personalised liquor generally, Park Lane Champagne fully understands the importance of presentation.
When an order is received - whether this be for a single bottle with an individual personalised label or for hundreds of bottles with a bespoke corporate or event label - a full job sheet is produced to minimise any possibility for error.
All labels are printed on very high quality colour fast waterproof label stock. This ensure that the printed quality is excellent, that the label will still be in good condition for a long time to come and even more importantly that the labels will not come off the bottles when these are chilling in ice buckets ready for that big party!
We deliver excellent service
Attention to detail is an absolute hallmark of Park Lane Champagne and we have been astounded to find that people let us know they think our service is fabulous; if that is the case, fabulous service comes as standard.
All bottles are labeled by hand in an unhurried and professional manner. Any extras, for example special packaging, chocolates or glasses, as well as a complimentary gift card if requested, are all included with your purchase.
All customers receive an email notification from our courier when their purchase is despatched so that you have complete knowledge as to the progress of your purchase from the moment it leaves Park Lane Champagne.
If a parcel is delayed or something goes wrong (which is unlikely) we always strive to put this right with the minimum hassle and aggravation. Even when a customer makes a mistake - for example incorrect spelling on a label or an incorrect delivery address - we try and help to make sure everything goes as intended.
Above all, we want you to enjoy the purchase experience, enjoy the product that you purchase and not only to come back and buy from us again, but also to recommend us to your friends or colleagues.
A member of the team is always available by telephone during normal working hours on 01342 871555 and please do not hesitate to make contact.
We never regard any job as too large or too small
Every order we are involved with receives the same attention to detail. Whether it is a single bottle purchase for home consumption or a larger order for a wedding reception, party or corporate launch.
Keeping in touch
Alastair writes a regular blog which is loosely related to champagne: snippets of producer information, client profiling and general musings. It might be interesting to some and, frankly, if one person likes it then we think it is worthwhile. Please feel free to add comments, corrections or suggestions and let us know what you think!We always respond to email queries and please feel free to contact us contact us if that works for you.
And the telephone: 01342 871555.
Shop with safety
We are anxious that you can shop at Park Lane with complete comfort. We will not share your data with any third parties and if you ask we will not send you any special offers or requests. We are not privy to and cannot store your payment details as all transactions are handled by the UK's largest internet payment gateway, sagepay.
