It’s still early days, of course, but we are thrilled to have handled quite a few customer orders already while at the same time working through a priority list of improvements to make the site more user-friendly and intuitive.  Do keep those comments coming.

Below are a couple of copied feedback messages that recipients have sent back to us and are happy for us to share - so it looks like we are keeping up our normal service standards and getting the other bits right as well… phew!

Alastair

22 April 2009: Petra Johansson, for Techcrunch Geek ‘n Rolla event

Thank you! The champagne label was great.  The event seems to have gone down well and the champers was very popular. Mike ended giving out a couple for people’s dancing efforts at the after party…

7 May 2009: Christopher Linney, first live on-line customer

Just a note to say the bottle arrived safely - very efficient delivery service and exactly as I had wanted and specified at the order stage.  Well done Gentlemen and I am sure your new service will go from strength to strength.  Also, much better value than the parking ticket I received earlier!  ATB. Chris

12 May 2009: Sarah Holman, private purchaser

Hi All! Just to let you know my champagne arrived safely in Ireland
yesterday! I would like to thank you for all your help, its a rare treat these days to receive such a high level of customer service! Thanks again.  Sarah

13 May 2009: Malcolm Thompson - Ipswich Town Football Club

Morning
I have received the bottle thank you - it looks superb!
Thank you sincerely for all your help and next time we arrange an event I will buy off you again. The next one we are hoping to do is for Kevin Beattie!

Thanks again and Best wishes  Malcolm

15 May 2009: Suzanna Hease - Think DBW design agency (24 bottles client branded champagne)

Park Lane Champagne offer a unique service whereby you can design your own artwork, or use their templates on-line to produce bespoke labels for Champagne bottles.

We ordered champagne at relatively short notice for a client function, providing our own artwork.  Their service is extremely quick and professional (even photographing a prepared bottle and emailing the pdf over before shipping for client proofing) and the final product looked fantastic. Very pleased & will be sure to use them again!  Suzi

Tags: Add new tag, Comments, customers, Parklane Online, personalised champagne

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